The feeling of being tongue-tied is familiar to many of us. We admire people who can express their thoughts with fluency and confidence. Some people think that a conversational skill is a gift, while others believe that this is the result of training. A blabbermouth monopolizes the conversation, turning it into a monologue. I have known a person who was able to talk to anybody with invariable energy and interest. He impressed people by his conversational eloquence. In business communication, conversational skills are an asset to a person’s ability to persuade and negotiate the meaning. Conversational skills are necessary for successful career growth and our pleasant interaction with other people. Commitment and consistency are fundamental to improving conversational skills. People with conversational skills have more friends and better chances in life, for they know how to promote their ideas and establish relationships. I am going to inform you about the nature of conversational skills, and then I will give you some practical tips that you may find useful.
Conversational skills are special tools that make a conversation go. They are learned and trained to become automatic. They control questions, control feedback; help break the ice during unwanted pauses, give an idea of open-ended questions that drive a conversation, elaborate a theme. They are about shifts to another theme, the use of semantic means, combined body language and verbal speech. Conversational skills make people comfortable while talking to each other.
Now, I will give you five ways to improve your conversational techniques. First of all, the speakers should show interest in each other. Healthy curiosity heats up interest. When you ask questions, you intend to be given a response that can drive the conversation. Second, remember that a conversation is a dialogue with well-balanced talking and listening. Skilful speakers monitor themselves, taking control over taking turns. If you get skilled in taking turns, even talking a little, you will perfect your conversational skills. Third, give genuine compliments for the actions the person who you are talking to has done. This appraisal must be specific and will do wonders if followed by a tag question. Fourth, your paralanguage may speak louder than words. Bodily expressions have a meaning of their own. Fifth, a skilful speaker employs “What, where, when, who”, “how”, and “if” questions.
Conversational skills are acquired through special training. They help master the art of conversation as a meaning exchange of human thoughts. People are often clumsy and tongue-tied when expressing their thoughts and feelings. They need conversational eloquence, which may be achieved by using conversational techniques. Practice conversational skills with a smile, and this learned art will be yours at the moment when you need it most.